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From229US$ /night
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24Oct2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

4 Bay Road, Palm Beach, Ostend, New Zealand

Waiheke Island Resort Conference & Accommodation Centre is a 4-star Ostend hotel offering stunning sea views from its hilltop location above Palm Beach. Facilities include a panoramic swimming pool, spa pools, and Waiheke's only 18-hole miniature golf course. It accommodates a variety of stays, from corporate retreats to family vacations.

Rooms & Amenities

Waiheke Island Resort features spacious 55sqm Garden View Studio Apartments with private balconies overlooking the Hauraki Gulf. Each unit includes a kitchenette equipped with a stovetop, refrigerator, and kitchenware. The 95sqm Classic Partner Villas offer three bedrooms with luxury linens and premium duvets.

Dining & Beverages

The onsite restaurant serves diverse options made from locally sourced seafood and New Zealand meat and cheese. Guests can enjoy breakfast from Wednesday to Sunday and lunch on weekends, with dinner available Thursday to Saturday. The bar offers world-class wines and a selection of craft beers.

Leisure & Activities

A range of leisure options includes a swimming pool with a licensed deck for pool-side beverages and a heated Sundance spa pool accommodating up to six adults. The resort also features Veletrix E-Bikes available for hire and a weekly yoga class. The 18-hole Resort Mini-Golf serves as an ideal activity for retreats and families.

Business & Events

Waiheke Island Resort Conference & Accommodation Centre offers conference facilities including the Mawhitipana Room, which can host up to 120 delegates. With multiple rooms equipped with AV facilities and high-resolution projectors, the venue is ideal for both corporate events and social gatherings. Its close proximity to local cafes and vineyards enhances the experience for event attendees.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Garden View
2 persons
55 m² 
1 King-size bed
Shower
Heating
Budget Double Room
2 persons
30 m² 
1 King-size bed
Shower
Heating
King Room Sea View
2 persons
55 m² 
1 King-size bed
Shower
Heating
Deluxe Triple Room Sea View
2 persons
125 m² 
2 King Size Beds
Shower
Heating
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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Ostend100 m
Airports
Auckland (AKL) 47.6 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • No pets allowed
  • Security
  • Luggage storage
  • Coffee shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Mini golf
  • Yoga class

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

4 Bay Road, Palm Beach, Ostend, New Zealand
Map view
4 Bay Road, Palm Beach, Ostend, New Zealand
Nearby
Island
Waiheke Island
1.2 km
Garden
Sacred Blessing Sanctuary Gardens
1.2 km
Beach
Little Palm Beach
850 m
Restaurants
Arcadia Restaurant
420 m
1/39 Palm Road Palm Beach

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.0
8.0/10 based on 240 reviews
Elizabeth
United States, November  2024
5.0/10

My stay at the resort had its ups and downs. The rooms offered lovely views and overall comfort, but a few details really diminished the experience. Service definitely needs improvement, especially when it comes to timely check-ins and staff assistance. The location is beautiful yet quite challenging to navigate, particularly for those who aren't fit. Dining options were limited, adding to the overall frustration.

Rooms
7.0
The rooms had great views, but there were some maintenance issues that really affected my comfort. Despite being lovely and spacious, little things were off, like the lack of proper bedding and cleanliness in some areas.
Service
5.0
Check-in was frustratingly late, and despite my attempts to get assistance, it felt like customer service was lacking. There were lots of simple requests during my stay that went unfulfilled.
Location
5.0
The resort is perched at the top of a hill. While the views are stunning, getting to and from the reception or out to local transport can be quite a trek, especially for those not in good shape.
Dining
5.0
Dining didn't meet my expectations. The restaurant hours were limited, and I found myself in search of food after learning it wasn't open during my stay.
Facilities
5.0
The facilities were limited, unfortunately. There's a nice pool, but other amenities felt lacking, and maintenance needs attention.
Adam
United States, November  2024
5.0/10

The resort offers a lovely view and comfortable bedding, but the dining experience was quite disappointing. The rooms need some maintenance, and mobility issues with the stairs could be a concern for some guests. Although the location is picturesque, it's best to have a rental car for convenience.

Rooms
6.0
The two-bedroom unit was spacious, but it needed a fresh coat of paint. The view was wonderful, and the bedding was comfortable.
Service
5.0
The service at the restaurant was very poor during our dinner experience, with long wait times and mismanaged orders.
Location
7.0
The resort is situated on a hillside with beautiful views but requires a trek up to the reception area and can be a challenge for those with mobility issues.
Dining
5.0
We faced significant delays and issues with our dinner service, which left a sour impression on our overall stay.
Facilities
5.0
The pool was unheated and the spa seemed out of order during our visit. However, the overall environment was quiet.
Charles
United States, October  2024
5.0/10

While the resort has a few appealing aspects like comfortable units and gorgeous views, it also faces significant drawbacks such as poor maintenance and limited dining options. The bathrooms desperately need an upgrade, and the service overall falls short of expectations. Additionally, navigating the property can be a challenge, especially at night due to inadequate lighting and maintenance issues in certain areas.

Rooms
6.0
The rooms are comfortable, but the bathrooms could definitely use some updating. I found it a bit inconvenient that there was no ironing board in my unit.
Service
5.0
The service was lacking, particularly in the restaurant where the staff seemed overwhelmed and the food was not up to par.
Location
5.0
The resort is situated at the top of a hill, making it quite tricky for those without a car to access the facilities. It's not very practical if you rely on public transport.
Dining
5.0
The dining experience was underwhelming; the restaurant's ambiance felt more like a school cafeteria and the food quality was disappointing.
Facilities
5.0
Facilities are limited, and the poorly lit pathways and unmaintained steps by the mini-golf are major hazards.
Jim
United States, September  2024
5.0/10

My stay at the resort was disappointing overall. The view from the balcony was truly magnificent, but the lack of proper facilities and maintenance really detracted from the experience. The service was lacking, and the property felt more like a hassle than a retreat. I wouldn't recommend this place unless you're desperate.

Rooms
5.0
The room had a stunning view but was poorly maintained, lacking privacy and basic cleanliness.
Service
5.0
Service was generally inadequate, with slow responses and poor communication regarding restaurant hours.
Location
5.0
The location on a hill provides great views, but it's very steep and not walkable for everyone.
Dining
5.0
Dining was a letdown due to a limited menu and confusing restaurant hours, leaving me without food on my first night.
Facilities
5.0
Facilities like the pool were often overcrowded and not well-maintained, affecting relaxation.
Linda
United States, September  2024
5.0/10

The hotel has some beautiful views and the rooms are mostly clean and comfortable. However, the experience was marred by several inconveniences such as lack of privacy, difficult access to the room, and inadequate customer service. The location is steep, making it tough for those without a vehicle, and the dining options could definitely use improvement.

Rooms
5.0
The room I stayed in had a breathtaking view, though it lacked space for more than one person to dine comfortably.
Service
5.0
Customer service seemed lacking, as there was little attention given to housekeeping and maintenance issues.
Location
5.0
The hotel is located on a steep hill, which can be quite challenging to navigate, especially for those without a car.
Dining
5.0
The dining options were very limited, with the restaurant not open when I expected it to be.
Facilities
5.0
The advertised facilities were misleading, with the laundry and reception located at the top of the hill, causing inconveniences.
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