Waiheke Island Resort Conference & Accomodation Centre, Ostend ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

4 Bay Road, Palm Beach, Ostend, New Zealand

“Nestled just a short stroll from Palm Beach, this hotel boasts amazing views and a serene atmosphere, perfect for a relaxing getaway.”view full review

Waiheke Island Resort Conference & Accommodation Centre, a 4-star Ostend hotel rated 7.7/10 on Booking.com, offers stunning sea views and diverse onsite facilities. Amenities include a panoramic swimming pool, spa pools, and an 18-hole miniature golf course.

Rooms & Amenities

Rooms at Waiheke Island Resort are designed for comfort and relaxation, featuring private balconies with sea or garden views. The spacious Garden View Studio Apartments encompass 592 ft^2 and are equipped with luxurious amenities including air conditioning and flat-screen TVs, while the Classic Partner Villas provide 1022.5 ft^2 of space with multiple bedrooms and a full kitchen.

Dining Options

Dining options at the onsite restaurant showcase a diverse range of fresh, locally sourced seafood and NZ meat products. Guests can also enjoy dining with views of the Hauraki Gulf, with the bar providing an extensive selection of world-class wines and local beers.

Leisure & Activities

Leisure activities include a heated Sundance Spa Pool and a fully licensed miniature golf course, ideal for team-building events or family fun. The resort also offers Veletrix E-Bikes for hire, allowing guests to explore the island's vineyards and beaches.

Business Services & Transportation

Waiheke Island Resort Conference & Accommodation Centre features state-of-the-art conference facilities spread across multiple rooms and breakout areas, accommodating up to 150 delegates. The resort provides transportation arrangements from local ferry services and suitable parking for guests arriving by vehicle.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Villa

Max:

2 persons

1025 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Studio Garden View

Max:

2 persons

595 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Budget Double Room

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Ostend400 ft

Airports

Auckland (AKL) 29.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dinner Experience

I had a wonderful dinner experience in the resort's restaurant. The food was delicious, with generous portions that came out quickly. Everything tasted great! The atmosphere was pleasant and contributed to a lovely evening.

Reggie. United States, 2024-05-15Read full review on

Comfortable and Cozy Rooms

I stayed in the sea view studio, and it was fantastic. The room was well-equipped and had a beautiful view of the sea. I loved the smart TV for entertainment and the comfortable bed that made for a great night's sleep.

Don. Canada, 2024-07-20Read full review on

Great Entertainment Options

I appreciated the entertainment options provided in the room. There was a smart TV available, which allowed me to unwind and enjoy my favorite shows. It was a nice touch that added to the overall experience during my stay.

E.. Australia, 2024-09-10Read full review on

Relaxing Pool Area

The pool area was lovely, boasting stunning views of the surroundings. It provided a leisurely environment for relaxation, even though I noticed it was undergoing repairs. Still, the view and ambiance made it a pleasant respite during my stay.

Tony. New Zealand, 2024-10-25Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
No pets allowed
Security
Luggage storage
Coffee shop
Smoke detectors
Key access

Sports & Fitness

Mini golf
Yoga class

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Welcome drink

Dining

Restaurant
Poolside snack bar
Outdoor dining area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Toys

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa centre
Sauna
Jacuzzi
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

4 Bay Road, Palm Beach, Ostend, New Zealand

Map view

4 Bay Road, Palm Beach, Ostend, New Zealand

City landmarks

Island

Waiheke Island

1.5 mi

Garden

Sacred Blessing Sanctuary Gardens

1.5 mi

Landmark

Lookout Bush

2300 ft

Beach

Little Palm Beach

4200 ft

Landmark

Waiheke Saturday Market

4500 ft

Landmark

Kingdom Hall of Jehovas Witnesses

4000 ft

Landmark

Electic Boutique

4200 ft

Landmark

Ostend Store Waiheke

4200 ft

Store

True Blue Waiheke Island

4300 ft

Landmark

Waiheke Island Baptist Church

4600 ft

Landmark

Anzac Bay

1.1 mi

Landmark

Boatshed Gallery

1.0 mi

Landmark

Wild on Waiheke

1.6 mi

Beach

Shelly Beach

1.2 mi

Museum

Waiheke Museum and Historical Village

1.7 mi

Bay

Putaki Bay

1.5 mi

Landmark

Hekerua Bay

1.3 mi

Store

Little Oneroa Beach Reserve

1.6 mi

Landmark

Sandy Bay

1.5 mi

Landmark

Fishermans Rock

1.4 mi

Landmark

Living Waters AOG Church

1.4 mi

Beach

Onetangi Beach

1.9 mi

Landmark

Surfdale Beach

1.4 mi

Winery

Tantalus Estate Vineyard

1.6 mi

Landmark

Stony Batter

2.0 mi

Winery

Saratoga Estate

1.6 mi

Landmark

Te Whau Garden and Gallery

2.0 mi

Landmark

Onetangi Bay

1.7 mi

Beach

Oneroa Beach

2.0 mi

Gallery

Space Art Gallery

2.1 mi

Nearby

Island

Waiheke Island

3900 ft

Garden

Sacred Blessing Sanctuary Gardens

4000 ft

Beach

Little Palm Beach

2800 ft

Restaurants

Arcadia Restaurant

1400 ft

1/39 Palm Road Palm Beach

Reviews and Ratings

Feedback from previous guests about their experience.

Elizabeth

United States, November 2024

5.0/10

My stay at the resort had its ups and downs. The rooms offered lovely views and overall comfort, but a few details really diminished the experience. Service definitely needs improvement, especially when it comes to timely check-ins and staff assistance. The location is beautiful yet quite challenging to navigate, particularly for those who aren't fit. Dining options were limited, adding to the overall frustration.

Rooms

7.0

The rooms had great views, but there were some maintenance issues that really affected my comfort. Despite being lovely and spacious, little things were off, like the lack of proper bedding and cleanliness in some areas.

Service

5.0

Check-in was frustratingly late, and despite my attempts to get assistance, it felt like customer service was lacking. There were lots of simple requests during my stay that went unfulfilled.

Location

5.0

The resort is perched at the top of a hill. While the views are stunning, getting to and from the reception or out to local transport can be quite a trek, especially for those not in good shape.

Dining

5.0

Dining didn't meet my expectations. The restaurant hours were limited, and I found myself in search of food after learning it wasn't open during my stay.

Facilities

5.0

The facilities were limited, unfortunately. There's a nice pool, but other amenities felt lacking, and maintenance needs attention.

Adam

United States, November 2024

5.0/10

The resort offers a lovely view and comfortable bedding, but the dining experience was quite disappointing. The rooms need some maintenance, and mobility issues with the stairs could be a concern for some guests. Although the location is picturesque, it's best to have a rental car for convenience.

Rooms

6.0

The two-bedroom unit was spacious, but it needed a fresh coat of paint. The view was wonderful, and the bedding was comfortable.

Service

5.0

The service at the restaurant was very poor during our dinner experience, with long wait times and mismanaged orders.

Location

7.0

The resort is situated on a hillside with beautiful views but requires a trek up to the reception area and can be a challenge for those with mobility issues.

Dining

5.0

We faced significant delays and issues with our dinner service, which left a sour impression on our overall stay.

Facilities

5.0

The pool was unheated and the spa seemed out of order during our visit. However, the overall environment was quiet.

Charles

United States, October 2024

5.0/10

While the resort has a few appealing aspects like comfortable units and gorgeous views, it also faces significant drawbacks such as poor maintenance and limited dining options. The bathrooms desperately need an upgrade, and the service overall falls short of expectations. Additionally, navigating the property can be a challenge, especially at night due to inadequate lighting and maintenance issues in certain areas.

Rooms

6.0

The rooms are comfortable, but the bathrooms could definitely use some updating. I found it a bit inconvenient that there was no ironing board in my unit.

Service

5.0

The service was lacking, particularly in the restaurant where the staff seemed overwhelmed and the food was not up to par.

Location

5.0

The resort is situated at the top of a hill, making it quite tricky for those without a car to access the facilities. It's not very practical if you rely on public transport.

Dining

5.0

The dining experience was underwhelming; the restaurant's ambiance felt more like a school cafeteria and the food quality was disappointing.

Facilities

5.0

Facilities are limited, and the poorly lit pathways and unmaintained steps by the mini-golf are major hazards.

Jim

United States, September 2024

5.0/10

My stay at the resort was disappointing overall. The view from the balcony was truly magnificent, but the lack of proper facilities and maintenance really detracted from the experience. The service was lacking, and the property felt more like a hassle than a retreat. I wouldn't recommend this place unless you're desperate.

Rooms

5.0

The room had a stunning view but was poorly maintained, lacking privacy and basic cleanliness.

Service

5.0

Service was generally inadequate, with slow responses and poor communication regarding restaurant hours.

Location

5.0

The location on a hill provides great views, but it's very steep and not walkable for everyone.

Dining

5.0

Dining was a letdown due to a limited menu and confusing restaurant hours, leaving me without food on my first night.

Facilities

5.0

Facilities like the pool were often overcrowded and not well-maintained, affecting relaxation.

Linda

United States, September 2024

5.0/10

The hotel has some beautiful views and the rooms are mostly clean and comfortable. However, the experience was marred by several inconveniences such as lack of privacy, difficult access to the room, and inadequate customer service. The location is steep, making it tough for those without a vehicle, and the dining options could definitely use improvement.

Rooms

5.0

The room I stayed in had a breathtaking view, though it lacked space for more than one person to dine comfortably.

Service

5.0

Customer service seemed lacking, as there was little attention given to housekeeping and maintenance issues.

Location

5.0

The hotel is located on a steep hill, which can be quite challenging to navigate, especially for those without a car.

Dining

5.0

The dining options were very limited, with the restaurant not open when I expected it to be.